Pretty Basics
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Size 12
Size 14
Size 16
Size 18
Size 20
Size 22
Size 24
Good Earth Cotton Australian Grown®
Matching Sets
Holiday Shop
Statement Jackets
Summer Editions
Casual Essentials
Size 26
Size 28
Size 30
Sleeved Tops
Black Tops
Black Dresses
Extended Sizes
Anti Chafe
Basic Tops
Find the Perfect Bra Fit
Sleepwear
Size 37
Size 38
Size 39
Size 40
Size 41
Size 42
Sneakers
Gifts & Home
Feline Favourites
Travel
Jewellery
If you are not satisfied with your new purchase, we are happy to refund your items in most circumstances.
The Returns Policy and Procedure varies slightly depending on where you purchased your item/s. Please read below for the specific details and instructions on how to obtain a refund.
Returns Policy
If you are not completely happy with your online purchase, you can return it to the Online Store or any Australian Taking Shape Boutique, (this excludes our Myer concept stores) provided the following conditions are met:
All orders paid via PayPal must be returned to our online store in order to receive a refund. PayPal orders returned in store will receive an in store credit.
Profile Menswear endeavours to ensure that all customers receive top quality merchandise. However, if you believe that your item is faulty, or different from the description provided on the website, please contact the Customer Support Centre, and we will work to resolve the issue as quickly as possible.
You can contact them via email info@profilemenswear.com or via telephone on:
AU - 1800 117 834 NZ - 0800 480 580
Returns procedure
We want to make returning item/s you have purchased Online simple, easy and hassle free! Therefore we have two different options to suit you.
Return via post
To return merchandise to our Online Store, simply complete the Returns section on the Packing List that was enclosed with your order, securely pack the items and post to: Taking Shape Locked Bag 7001 PRESTON VIC 3072 AUSTRALIA
Return in-store Visit any Taking Shape Boutique within Australia. Simply bring your product and invoice enclosed in your parcel.
Refunds cannot be processed in New Zealand due to currency conversion rates, tax and duty charges.
Returns processing
Refunds If you request a refund we will credit your original method of payment, excluding postage charges. The refund will be processed once your goods are received into our Fulfillment Centre.
PLEASE NOTE: It may take 2-3 working days for the refund to show in your account.
Reorders If you request a reorder on your Returns Form the returned item/s will be refunded against your original order and the reorder will be treated as a new order. Your credit card will be refunded and then charged accordingly. If an item/s was purchased using Gift Card or Openpay, it is only available for a refund.